PREPARING VISIT
First Visit Info at FYZICAL Lubbock
Your first therapy visit will be approximately 40-60 minutes. You will meet with your therapist and a treatment plan will be established so that you may meet your physical therapy goals. Each of your following appointments will be 40 minutes. Your doctor and therapist will determine how many times a week you will need to attend therapy. You should arrive 20 minutes early, to your first appointment, so that the front office staff can organize your paperwork and make any necessary copies of your insurance information.
WHAT YOU NEED TO BRING
- Insurance card/s
- Driver’s License
- Prescription from your physician for therapy services
WHAT YOU WILL NEED
TO WEAR:
- Loose, comfortable clothing
- Bring or wear appropriate shoes for exercising (if applicable)
PAYMENT
- Payment is due at the time of each service
- The front office staff will advise you of your financial responsibility on your first visit, if not before
- We accept cash, checks, debit cards, Visa, Mastercard, Discover, and CareCredit.
FAQ
DO WE ACCEPT MEDICARE?
Yes, we are a Medicare provider. Medicare covers 80% of physical therapy services. The remaining 20% is the patient's responsibility unless you have a supplemental insurance. As a courtesy we bill all secondary insurances. Currently there is a Medicare cap in place for outpatient therapy services.
DO WE ACCEPT PRIVATE INSURANCE?
We will accept any insurance and bill as a courtesy to our patients. We participate with most health insurance plans; however it is very important to call for benefits prior to attending therapy to ensure that services will be covered. We will call to verify your benefits for you.
HOW DO I KNOW WHAT MY INSURANCE WILL COVER?
As a courtesy to our patients we will call to verify your benefits for therapy services. Please remember that a verification of benefits IS NOT a guarantee of payment. We are often quoted incorrect information and can only relay what we are told by your insurance company. It is always a good idea for you to call to verify this information.
DO I NEED A PRESCRIPTION OR REFERRAL FROM MY DOCTOR?
There are many scenarios in which you may not need to have a prescription or referral from your doctor to receive physical therapy. Call us today, and we will help you confirm this information prior to starting treatment.