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Preparing for Your Visit with a Physical Therapist at FYZICAL in Northeast El Paso.

FYZICAL therapists are highly educated, licensed health care professionals who help patients improve or restore mobility, and in many cases helping patients reduce pain, and avoid the need for surgery and the long-term use of prescription medications and their side effects.

Physical therapists examine, evaluate, and treat patients whose conditions limit their ability to move and function in daily life. Your physical therapist's overall goal is to maintain, restore, or improve your mobility and help reduce your pain.

In Texas, you can see a physical therapist without a referral for evaluation ONLY and fitness and wellness services. Whether this is your first visit or you've been treated by a physical therapist in the past, there are things you can do to make your visit as successful as possible. 

WHAT TO EXPECT DURING YOUR FIRST VISIT:

Your first therapy visit will be 45 minutes. You will meet with your therapist and a treatment plan will be established so that you may meet your physical therapy goals. Each of your following appointments will be between 45-60 minutes (it may be more if needed). Your doctor and physical therapist will determine how many times a week you will need to attend therapy. You should arrive 20 minutes early so that the front office staff can organize your paperwork and make the necessary copies of your insurance cards.

WHAT YOU NEED TO BRING:

WHAT YOU WILL NEED TO WEAR:

FINANCIAL CONSIDERATIONS

We accept cash, checks, debit cards, VISA, MASTERCARD, Discover, and Care Credit.

DO WE ACCEPT MEDICARE

Yes, we are a Medicare provider. Medicare covers 80% of physical and occupational therapy services. The remaining 20% is the patient's responsibility unless you have supplemental insurance. As a courtesy, we bill all secondary insurances. Currently, there is a Medicare cap in place for outpatient therapy services.

DO WE ACCEPT PRIVATE INSURANCE?

We will accept any insurance and bill as a courtesy to our patients. We participate with most health insurance plans; however, it is very important to call for benefits prior to attending therapy to ensure that services will be covered. We will call to verify your benefits for you.

HOW DO I KNOW WHAT MY INSURANCE WILL COVER?

As a courtesy to our patients, we will call to verify your benefits for therapy services. Please remember that a verification of benefits IS NOT a guarantee of payment. We are often quoted incorrect information and can only relay what we are told by your insurance company. It is always a good idea for you to call to verify this information. During your second visit, we will provide you with a Patient Cost Estimate and discuss your payment option with you, if you do not receive this on your second appointment please contact Erica at 915-755-0738.

DO I NEED A PRESCRIPTION OR REFERRAL FROM MY DOCTOR?

All Medicare patients require a prescription for therapy services. Prescriptions are valid for 30 days following the date of the script. Private insurance companies may or may not require that you obtain a prescription. Some require a direct referral from your primary care physician (PCP). In all cases, it is important to call to verify this information with your insurance prior to starting treatment.