PREPARING FOR YOUR VISIT
Download, print, and fill out our intake forms in your preferred language
Your First Visit at FYZICAL Cedar Crest
Your first physical therapy visit - commonly known as the Initial Evaluation - will be approximately 40 minutes.
Please arrive at our office 10 to 15 minutes early for this visit so that our Client Care Specialist can organize your paperwork (forms) and make any necessary copies of your insurance information. We can send our Patient Intake Packet to you electronically (for example, by email or text) so that you can complete your paperwork before arriving for your visit.
You will meet with your physical therapist and a treatment plan - commonly known as a Plan of Care - will be established in consultation with you so that you may meet your physical therapy goals. Our physical therapist and your doctor will determine how many times a week you will need to attend physical therapy.
Each of your following visits also will be approximately 40 minutes. our Client Care Specialist will assist you in scheduling these visits on convenient dates and times for you at the completion of your Initial Evaluation. Our schedule fills up quickly, so please remember to schedule these visits before you leave to ensure you get the dates and times that work best for you.
Please arrive at our office 10 to 15 minutes early for this visit so that our Client Care Specialist can organize your paperwork (forms) and make any necessary copies of your insurance information. We can send our Patient Intake Packet to you electronically (for example, by email or text) so that you can complete your paperwork before arriving for your visit.
You will meet with your physical therapist and a treatment plan - commonly known as a Plan of Care - will be established in consultation with you so that you may meet your physical therapy goals. Our physical therapist and your doctor will determine how many times a week you will need to attend physical therapy.
Each of your following visits also will be approximately 40 minutes. our Client Care Specialist will assist you in scheduling these visits on convenient dates and times for you at the completion of your Initial Evaluation. Our schedule fills up quickly, so please remember to schedule these visits before you leave to ensure you get the dates and times that work best for you.
WHAT YOU NEED TO BRING
- Insurance card/s
- Driver’s License
- Filled-out intake forms (download above) (unless you already completed them electronically)
- Prescription from your doctor or other healthcare provider for physical therapy services (if you have one) (we will coordinate with your doctor or provider if you do not)
WHAT YOU WILL NEED
TO WEAR:
- Loose, comfortable clothing
- Bring or wear appropriate shoes for exercising (if applicable)
PAYMENT
- Payment is due at the time of each service
- The front office staff will advise you of your financial responsibility on your first visit, if not before
- We accept checks, money orders, debit cards, and major credit cards (AMEX, Discovery, Mastercard, and Visa)
FAQ
DO WE ACCEPT MEDICARE?
Yes, we are a Medicare provider. Medicare covers 80% of physical and occupational therapy services. The remaining 20% is the patient's responsibility unless you have a supplemental insurance. As a courtesy we bill all secondary insurances. Currently there is a Medicare cap in place for outpatient therapy services.
DO WE ACCEPT PRIVATE INSURANCE?
Yes, we accept private insurance and bill as a courtesy to our patients. We participate with most health insurance plans; however, it is very important to call for benefits prior to attending physical therapy to ensure that our services will be covered. We will contact your insurance company to verify your benefits for you.
HOW DO I KNOW WHAT MY INSURANCE WILL COVER?
As a courtesy to our patients we will contact your insurance company to verify your benefits for physical therapy services. Please remember that a verification of benefits IS NOT a guarantee of payment. We are often provided incorrect information and can only relay what we are advised by your insurance company. It is always a good idea for you to call to verify this information.
DO I NEED A PRESCRIPTION OR REFERRAL FROM MY DOCTOR?
There are many scenarios in which you may not need to have a prescription or referral from your doctor to receive physical therapy. Call us today, and we will help you confirm this information prior to starting treatment.