FIRST VISIT INFO AT FYZICAL Cedar Crest
Your first therapy visit will be about 40 minutes to an hour depending on how complex your condition appears (injuries to multiple body parts...right shoulder, right knee, left foot and ankle... may be related but require more time to address than an injury focused in one general location... neck and shoulder). You will meet with your Physical Therapist and together a treatment plan will be established so that you may meet your physical therapy goals. Each of your following appointments will be between 40 minutes and an hour typically with 40 minutes of 1-on-1 time between you and your Physical Therapy Team. At FYZICAL Cedar Crest YOU and your Physical Therapist will determine how many times a week you will need to attend therapy with your doctors input. You should arrive 20 minutes early for this first appointment so that the front office staff can organize your paperwork and make the necessary copies of your insurance cards.
WHAT YOU NEED TO BRING:
- Insurance card/s
- Driver’s License
- Prescription from your physician for therapy services
WHAT YOU WILL NEED TO WEAR:
- Always wear or bring loose, comfortable clothing to change into.
- Always bring or wear appropriate shoes for exercising (sneakers or tennis shoes or diabetic shoes if appropriate).
- Payment is due at the time of each service
- We require a card on file at the time you schedule to secure your appointment
- Our scheduling team will advise you of your financial responsibility on your first, if not before
- We accept debit cards, VISA, MASTERCARD, and DISCOVER and in select cases we can accept person checks
DO WE ACCEPT MEDICARE
Yes, we are a Medicare provider. Medicare covers 80% of physical and occupational therapy services. The remaining 20% is the patient's responsibility unless you have a supplemental insurance. As a courtesy we bill all secondary insurances. Currently there is a Medicare cap in place for outpatient therapy services.
DO WE ACCEPT PRIVATE INSURANCE?
We will accept any insurance and bill as a courtesy to our patients. We participate with most health insurance plans; however it is very important to call for benefits prior to attending therapy to ensure that services will be covered. We will call to verify your benefits for you.
HOW DO I KNOW WHAT MY INSURANCE WILL COVER?
As a courtesy to our patients we will call to verify your benefits for therapy services. Please remember that a verification of benefits IS NOT a guarantee of payment. We are often quoted incorrect information and can only relay what we are told by your insurance company. It is always a good idea for you to call to verify this information.
DO I NEED A PRESCRIPTION OR REFERRAL FROM MY DOCTOR?
All Medicare patients require a prescription for therapy services. Prescriptions are valid for 30 days following the date of the script. Private insurance companies may or may not require that you obtain a prescription. Some require a direct referral from your primary care physician (PCP). In all cases, it is important to call to verify this information with your insurance prior to starting treatment.