Preparing Visit

» Preparing Visit :


Your first therapy visit will be roughly 60 minutes. You will meet with your therapist and a treatment plan will be established so that you may meet your physical therapy goals. Each of your following appointments will be roughly 60 minutes, depending on your diagnosis and treatment plan. Your doctor and therapist will determine how many times a week you will need to attend therapy. You should arrive 20 minutes early on your first visit so that the front office staff can organize your paperwork and make the necessary copies of your insurance cards.

What happens during my first visit?

During your first visit you can expect the following:

  • Arrive at your appointment with your paperwork completed (you can download it from our website or by stopping in the clinic to pick up a copy)
  • You will provide us with your prescription for physical therapy.
  • We will copy your insurance card.
  • You will be seen for the initial evaluation by the therapist.
  • The therapist will discuss the following:
    • Your medical history.
    • Your current problems/complaints.
    • Pain intensity, what aggravates and eases the problem.
    • How this is impacting your daily activities or your functional limitations.
    • Your goals with physical therapy.
    • Medications, tests, and procedures related to your health.
  • The therapist will then perform the objective evaluation which may include some of the following:

    1. Palpation - touching around the area of the pain/problem. This is done to check for the presence of tenderness, swelling, soft tissue integrity, tissue temperature, inflammation, etc.
    2. Range of Motion (ROM) - the therapist will move the joint(s) to check for the quality of movement and any restrictions.
    3. Muscle Testing - the therapist may check for strength and the quality of the muscle contraction. Pain and weakness may be noted. Often the muscle strength is graded. This is also part of a neurological screening.
    4. Neurological Screening - the therapist may check to see how the nerves are communicating with the muscles, sensing touch, pain, vibration, or temperature. Reflexes may be assessed as well.
    5. Special Tests - the therapist may perform special tests to confirm/rule out the presence of additional problems.
    6. Posture Assessment - the positions of joints relative to ideal and each other may be assessed.

The therapist will then formulate a list of problems you are having, and how to treat those problems. A plan is subsequently developed with your input. This includes how many times you should see the therapist per week, how many weeks you will need therapy, home programs, patient education, short-term/long-term goals, and what is expected after discharge from therapy. This plan is created with input from you, your therapist, and your doctor.  Your therapist will provide you with a home exercise program to speed your recovery.

What do I need to bring with me?

Make sure you bring your physical therapy referral (provided to you by your doctor) and your payment information along with a drivers license. If your insurance is covering the cost of physical therapy, bring your insurance card. If you are covered by Workers' Compensation, bring your claim number and your case manager's contact information. If you are covered by auto insurance or an attorney lien, make sure you bring this information.

How should I dress?

You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, again so we can perform a thorough examination.


  • Payment is due at the time of each service
  • The front office staff will advise you of your financial responsibility on your first visit, if not before
  • We accept checks, debit cards, VISA, MASTERCARD, and DISCOVER



Yes, we are a Medicare provider. Medicare covers 80% of physical and occupational therapy services. The remaining 20% is the patient's responsibility unless you have a supplemental insurance. As a courtesy we bill all secondary insurances. Currently there is a Medicare cap in place for outpatient therapy services.


We will accept any insurance and bill as a courtesy to our patients. We participate with most health insurance plans; however it is very important to call for benefits prior to attending therapy to ensure that services will be covered. We will call to verify your benefits for you.


As a courtesy to our patients we will call to verify your benefits for therapy services. Please remember that a verification of benefits IS NOT a guarantee of payment. We are often quoted incorrect information and can only relay what we are told by your insurance company. It is always a good idea for you to call to verify this information.


Illinois offers direct access to physical therapy services, meaning in most cases you ARE NOT required to see a physician prior to receiving physical therapy services. Upon your initial evaluation, your treating therapist will determine if you are appropriate for therapy or if additional screening or referal to a healthcare professional is warrented. All Medicare patients require a signed Medicare Plan of Care (POC) for therapy services, which will be created upon the initial evaluation. Prescriptions are valid for 30 days following the date of the script. Private insurance companies may or may not require that you obtain a prescription. Some require a direct referral from your primary care physician (PCP). In all cases, it is important to call to verify this information with your insurance prior to starting treatment.