Patient Experience

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Patient Experience

Thank you for considering FYZICAL!  Here is what you can expect:

  • Quick Scheduling.  In 2022, nearly half of our appointments were within two days of scheduling.  We call new patients promptly when receiving referrals from your doctor.  
  • No Phone Tree.  We answer your call in our clinic.  You don't have to press 1 or say "talk to a human."  If we are talking to another patient when you call, we will promptly call you back.
  • What waiting room? We see our patients promptly, though the first visit does have paperwork.  
  • Personal Focus. We provide individual patient care for the full appointment. 
    • Our therapists look forward to getting to know you and focus your therapy on what matters most to you.
    • Your initial evaluation starts with a private conversation with the therapist. Functional tests assess the whole patient to connect symptoms to the actual issue.
  • Balance Equipment. Our clinic is specially equipped with overhead support systems to protect our patients while your abilities are fully tested and strengthened.
  • FYZICAL Framework. We use proven, widely published techniques. Our proprietary framework personalizes our patient’s treatment plan based on your priorities and abilities, while achieving predictable outcomes. 
  • Patient Outcomes. In as little as one month, you may have reduced fall-risk on nationally recognized scales. This helps you plan and coordinate your care with other doctors, such as resuming certain medications. 
  • We work with your doctors and care team. We take a whole body approach to your care and partner with your providers so you get better.
  • We accept all insurance that pays us and are in network with over 75% of the Louisiana insurance market including Medicare and most major commercial and MA plans, except Medicaid.